Privacy Policy

MomHop (momhopla.com) helps Los Angeles families find outings, places, events and guides. This policy explains what we collect, why we collect it, who helps us run the site, and the choices you have. MomHop is run from Los Angeles, California. Questions are always welcome at info@momhopla.com.

What we collect

• Your account. Your name, email address and password (stored in scrambled form, never as plain text). If you choose to add them, the details that help us suggest outings near you: your ZIP code or area, city, your kids’ ages, how far you like to drive, and whether you are visiting LA. Kids’ ages are only ages; we never ask for a child’s name.
• What you save. The Outings, Places and Guides you save as favorites.
• The MomHop Plus early-bird list. Your email address, and your name if you give it, when you join the list.
• The newsletter. If you sign up, your name and email address.
• Messages. Your name, email address and message when you write to us through the site.
• Purchases. When you buy event tickets or a MomHop for Business plan, the order details and, for tickets, the attendee details the event needs. Card payments are handled by Stripe; we never see or store your full card number.
• Business accounts. For MomHop for Business, the business’s contact details and the place information and photos you send us.
• Visit information. Like most websites, our hosting and security services see your IP address and browser type. We count visits with Google Analytics: pages viewed, approximate location (city level), device type and how you found us. We also keep short-lived records of sign-in attempts to protect accounts.

How we use it

• To run your account and keep your saved items.
• To suggest outings and events that fit your area and your kids’ ages.
• To send the emails you asked for: account emails, the newsletter and MomHop Plus news.
• To answer your messages and fix details you tell us about.
• To process purchases and send receipts.
• To keep the site safe and stop spam and abuse.
• To learn which pages are useful so we can improve MomHop.

Who helps us run MomHop

We use a few trusted services. They handle your information only to provide their service to us:

• GoDaddy hosts the website.
• Cloudflare protects the site and delivers it quickly.
• Google provides Analytics and Search Console (visit counts and search performance), the site’s fonts, and place details from Google Maps.
• MailerLite sends the newsletter.
• Stripe processes payments.

What we never do

We do not sell your personal information, and we do not share it for targeted advertising. There are no ads on MomHop.

Cookies

We use cookies to keep you signed in and to count visits with Google Analytics. The site also remembers a few choices in your browser, such as your area. You can block or delete cookies in your browser settings; signing in needs them to work.

Children

MomHop is made for parents and caregivers. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, email us and we will delete it.

Keeping and deleting your information

We keep your account information while your account is open. You can ask us at any time to see, correct or delete your information, or to close your account: email info@momhopla.com. Every newsletter has an unsubscribe link. We keep only the most recent messages sent through the site, and we keep payment records as long as tax and accounting rules require.

California residents

You have the right to know what personal information we hold about you, to ask us to correct or delete it, and to opt out of its sale or sharing. We do not sell or share personal information. To use any of these rights, email us; we will not treat you differently for doing so.

Security

The site uses an encrypted connection, administrator sign-in needs a second step, and access to your information is limited to the people who run MomHop. No website can promise perfect security, but we work to protect your information and will tell you if something goes wrong that affects you.

Changes to this policy

If we change this policy, we will update this page and the date at the top.

Contact us

Email info@momhopla.com with any question about your privacy or this policy.